What To Do Immediately After a House Fire

12/17/2018 (Permalink)

1. Ask whether it is safe to enter the home. Do not enter if the fire department hasn't deemed it safe. 
2. Know who to call.
   • Contact family members and let them know you are safe, and unharmed.
   • Contact your insurance agent. They will be able to talk you through the necessary steps, including proper documentation and emergency lodging and living expenses (keep all of your receipts!) The insurance company may assist in securing a company to help with clean up options.
   • You may request SERVPRO at this time for contents cleaning, restoration etc. 
   • Another call may be to your landlord if applicable, and to your local American Red Cross. 
3. Secure the property to prevent possible looting. We are available to assist with securing the property, including boarding up windows and doorways.  
4. If the fire department used water to put out the fire, drying your home is critical. Water damage can lead to mold damage if not dried properly. SERVPRO is an approved restoration contractor for many major insurance carriers and adheres to the highest standards in the restoration industry.
5. Seek counseling if needed. Children and adults can feel a traumatic sense of loss, and may need help to avoid a lasting sense of sadness and disorientation after a house fire. Don’t be afraid to reach out for help. A house fire is a traumatic event and individuals need to be treated with respect and compassion by those close to the process of rebuilding.

For more information on fire damage cleanup, call SERVPRO of the Quad Cities at (256) 383-4470.