SERVPRO and Customer Service

3/5/2020 (Permalink)

SERVPRO WORKING TOGETHER TO PROVIDE TRUST AND EXCELLENT SERVICE

Our commitment at SERVPRO is to go above and beyond to keep our new and existing customers happy.  This is achieved by keeping our customers informed, resolving issues and always remaining positive.  We are not only there to provide quality work but to develop a relationship with our customer.  Once an emergency notification of a loss has been reported we are committed to arrive within 4 hours to stop further damage from occurring.  Our goal is set on restoring property back to preloss condition. 

During an inspection of a loss the results will be discussed with the customer.  They will be informed of all damage, rooms or areas affected and SERVPRO’S plan of action.   Our team of professionals and office staff will be with our customer each step of the way to ensure our customer has a full understanding of services to be provided. 

SERVPRO works with all insurance companies to make sure your claim is processed successfully. SERVPRO enacts specialized training and promotes adherence to IICRC Standards, so you can expect expert cleaning and restoration services nationwide.  Our National Accounts Managers are ready to assist insurance professionals with any questions they may have about SERVPRO. 

We at SERVPRO care about our customers and community.  As a team we work together to build your trust and provide excellent service.  Working with your local SERVPRO will save time and expenses due to our quick response time.  For your restoration needs call SERVPRO and expect nothing but the Best.