SERVPRO and Water Damage

1/21/2021 (Permalink)

From Initial Call to Customer Satisfaction!

SERVPRO customer service begins the moment we answer the phone.  We understand the challenges you may be facing and confusion with a water damage.  Our staff of Professionals will guide you through the process to help you understand the process of water damage restoration.  The water damage restoration process begins with a detailed inspection of your property, including a damage assessment.  Highly trained technicians will begin the water removal process almost immediately. This step helps to reduce drying time and helps to prevent mold and secondary water damage. During the drying process, our Professionals emphasis on monitoring and documenting the drying process until completion.  Every water damage situation is a little different, and requires a unique solution, but the general process stays the same.  SERVPRO provides 24/7 emergency service and dedicated to responding immediately. 

Customer satisfaction from initial call to completion of water restoration:

                                                                        “I just want to thank the crew for doing an outstanding job of cleaning up the flooding in my home.  They also did the repair work and provided me with top notch painters to make sure my home was restored.  Thank you for your  professionalism and caring attitude.  You are a top-notch company with great  employees”, (customer January 2021)!!!

Call your local SERVPRO of the Quad Cities for Professional water damage needs. Customer service, fast response time and detailed scope of work. Preferred Vendor for Many National and Local Insurance Companies.